UXTrace:
Download UXTrace
- Login
using a affected user account and check if issue reproduces. If yes, then
follow the below steps to capture logs.
- Download
the Procmon
tool from this hyper link and extract it to a C:\Temp folder.
- Download
the UXTrace powershell script file from the file transfer link and place
the UXTrace.ps1 file in the same C:\Temp folder.
- Open
Powershell as admin from Taskmanager.
- Navigate
to C:\Temp folder.
- Run
the below command to start tracing:
.\UXTrace.ps1 -Start -AppX -Shell -COM -Procmon -ProcmonPath C:\temp
If you get any error that script
cannot be run and permissions required. Then to grant the trace permissions to
run below Powershell command
Set-ExecutionPolicy Bypass
Type Y for yes
Then run the above Powershell command for script again.
- You
will the prompt to start reproducing the issue.
- From
here, left click on the Start menu, Action center date/time, Right click
on taskbar, action center 2 times each with 2 seconds interval in between.
- Now,
Go back to the Powershell window where script is executing.
- Press
"Enter" to stop the log capture.
- The
script will now start saving the logs. It will take 10 mins.
- The
logs will be saved on Desktop with the name MSLOGS folder.
- Compress
the folder to zip for further analysis.
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